"Just a quick note to say thanks for the excellent work you did on my Pilgrim Progress pedal harp. Not only is the intonation improved beyond all recognition, the timbre is also much better. It now sounds as good as I remember my college instrument sounding. When I first bought the instrument I was worried that I had wasted my money on a harp that was never going to be satisfying to play. Those fears have been laid to rest.
Thank you also for going to the effort of figuring out how to adjust the pedal mechanism to stop the clicking. It's a great improvement all in itself, but I'm also relieved to know that the clicking wasn't being caused by some scary unsolvable problem in the action."
"Steve Moss is personable, knowledgeable, and honest in his
dealings with harpists and their harps. I have appreciated his
thorough service when regulating harps for Lyon & Healy West."
-- ShruDeLi Ownbey, Director, Lyon & Healy West
"Steve Moss takes excellent care of harps and harpists. His technical
work is exquisite and his conversations about instruments are
accurate and clear. He works patiently with new instruments that are
solid and older instruments that bring their own issues. He works to
make each harpist happy with the way her (or his) harp sounds,
explaining and teaching about the physics of harps generously,
helping players understand the technical possibilities of the particular
instrument. Add to this his ability to work a complex schedule with
people who are very busy, and you have the consummate
professional. I'm happy to recommend him without reservation."
--Anna Vorhes Principal Harpist, Sioux City Symphony,
Professor of Harp, Augustana College , Sioux Falls, SD
"I'm happy to recommend harp technician Steve Moss. Steve
works with you every step of the way to accommodate your
concerns while maintaining your harp in peak performance
--Ann Lobotzke, Principal Harpist, Milwaukee Ballet Orchestra,
"Steve Moss is a competent technician, not just a regulator. He
has a deep understanding of every aspect of how a harp goes
together and operates. His approach to helping harpists with
their particular needs is commendable. I trust his abilities
completely and recommend his help without reservation."
--Peter Wiley, Master Harp Technician, Harp Doctor, LLC
"Steve Moss's regulation services resulted in harps with
excellent half-step regulation and good grip on the strings. He
was patient, thorough, and worked with high standards from
start to finish. Steve's business manner is equally professional
and courteous. I felt very welcome to work with him on any harp
concerns, before and after regulation."
--Joan Holland, Professor of Harp, The University of Michigan,
Instructor, Interlochen Arts Academy
"Steve Moss was our harp service technician in residence at
one of our Midwest Harp Festivals a few years ago. He
demonstrated a vast knowledge of all sizes, brands, and
models of harps and did an excellent job in regulating and
dealing with the many varying technical problems. He
conducted a successful harp maintenance workshop, focusing
on changing pedal felts and lever harp maintenance. Steve is
an intelligent and gracious person as he supported the festival
in its entirety."
--Lorelei Kaiser Barton, Professional Harpist and Instructor
ORU, TU, TCC
Director - Midwest Harp Festival